International Shipments (outside the Continental United States)
ON April 30, 2021
We offer a discounted shipping rate of $20 on isharya.com orders shipped outside of the continental United States. For orders shipping within India, shipping is free and GST will be added.
If you order a personalized acrylic clutch, a $40 shipping and handling charge will be added to your total.
While we do not collect any sales tax on orders shipped internationally, it is the customer’s responsibility to pay for any customs or duties imposed by the recipient’s country. Each country has different policies for purchases made outside of their country and unfortunately, we cannot forecast or control these fees and how long it takes to clear the package.
Transit Time: Transit time to most countries is usually 3-5 working days, but it may take up to 10 working days for you to receive your package, depending on the time it takes the customs office in your country to clear your package.
Undeliverable Package: If a package is undeliverable due to an incorrect address, you will be responsible to pay related charges incurred to correct or to return the package to us. If you refuse a package or the package is returned to sender, the full shipping cost paid by you will be deducted from your return, in addition to any other fees imposed by the shipping carrier to return the package to us.
Returns within India must be sent during office hours on weekdays to: Reliable Fashions India Private Limited, 302A Dheeraj Sneh, 30th Road, Pali Naka, Bandra West, Mumbai 400050, India. Ph. # +91916917007400. If you are sending by courier please share tracking details.
Returns from outside of India and the continental United States must be sent by courier to: Reliable Fashions India Pvt. Ltd., 4826 , Sotiyo Ki Gali, 3rd Crossing, KGB Ka Rasta, Johari Bazar, Jaipur.(Raj)-302003, India Ph: +91 141 410 7332
We are not responsible for items lost or damaged in transit and request you to share shipping/tracking details.
After we receive your package, our Quality Assurance Department will verify the condition and authenticity of the returned item(s) -> a refund or credit (for exchanges) will be issued within 7 (Seven only) business days. All refunds will be issued in the original form of payment.
Returns and Exchanges are subject to the following restrictions: (a.) Original Invoice and a Return Authorization Code must accompany the returned item(s); (b.) Items must be returned in its original condition, unworn and unaltered; (c.) The Security Tag attached to the merchandise should be intact. It is a security feature we use to verify the authenticity of the item; (d.) Courier / shipping charges, if any, shall be to your account; (e.) Item(s) that has been worn or damaged due to inappropriate use / negligence / attempted repair / failure to follow our product Care Advice, cannot be returned; (f.) Special orders and engraved items are not returnable; and (g.) If free gift was given with the item(s), you must also return the free gift or you will be charged the retail price of the free gift.
Repair Policy: We will repair the item(s) depending on the degree of damage to the item(s) as well as on the feasibility and the availability of replacement parts. Repair cost will be intimated to you in advance.
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