Frequently Asked Questions

What is your shipping and handling policy?

Within the United States: If you have subscribed to our newsletter and are a current ISHARYA Insider, free ground shipping within the continental United States for orders over $200 will be applied to your order on www.ISHARYA.com. If your order amount is less than $200, a discounted shipping rate of $25 will apply to your order. Shipping and handling for a personalized acrylic clutch is $40 and will be added to your total.

Your jewelry order will ship from our India fulfillment center and you will receive a personalized confirmation email once the order is received and another email with tracking details once it has been processed and shipped.

In the event an item is sold out, you will be notified by one of our account executives.

Sales tax will be charged for orders shipping within California. Within India: Shipping within India is free and GST will be added at checkout. Rest of the world: A: We are pleased to offer a special discounted rate of $20 on ISHARYA.com orders shipped outside of the continental United States. Shipping and handling for a personalized acrylic clutch is $40 and will be added to your total.

While we do not collect any sales tax on orders shipped internationally, it is the customer’s responsibility to pay for any customs or duties imposed by the recipient’s country. Each country has different policies for purchases made outside of their country and unfortunately, we cannot forecast or control these fees and how long it takes to clear the package.

What are your accepted methods of payment?

We accept payment by credit card and PayPal. For those cards with billing addresses outside of the United States, please ensure that the billing and shipping address match.

What happens after I place my order?

Your jewelry order will ship from our India fulfillment center and you will receive a personalized confirmation email with tracking details. Transit time to most countries is usually 3-5 working days, but it may take up to 10 days for you to receive your package, depending on the time it takes the customs office in your country to clear your package.

What happens if a package is not delivered?

If a package is returned to ISHARYA as ‘un-deliverable’ or due to an in-correct address, you will be responsible to pay $45 to re-send the package. If you refuse a package or the package is returned to sender, the full shipping cost paid by ISHARYA will be deducted from your return, in addition to any other fees imposed by the shipping carrier to ISHARYA.

Where are ISHARYA products made?

ISHARYA products are all designed in India, the stones sourced primarily from Jaipur and are made throughout Asia in countries such as Thailand.

What materials are used in making ISHARYA designs?

Each piece of ISHARYA jewelry is handcrafted in gold plated brass. ISHARYA is known for using mixed mediums; such as pearls, resin or wood combined with intricate gold work. Other styles combine clear and colored resin with mirrored stones and colored glass for a modern interpretation. Every piece of ISHARYA is individually handcrafted and painstakingly quality controlled three times prior to final delivery.

Any questions?

Frequently Asked Questions

Isharya Size Chart