Why have I been downgraded?
ON April 20, 2021
Once you’ve upgraded, your tier level depends on the number of points you have earned throughout the year. If you’ve moved down by a level, it’s because you haven’t met the qualifying points total by your level expiry date.
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When does my level expire
Your tier status is maintained for 12 months from the date of your upgrade. Within this 12-month period, you have the opportunity to earn enough […]20 April 2021
When do my points expire
All Points expire 6 months after they have been confirmed. For example, if you earned 50 points on a transaction on 1 March 2019 and […]20 April 2021
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